starhaul Store Order & Shipping Policy

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Thank you for choosing starhaul Store. We are dedicated to getting your purchases to you accurately and efficiently, and the guidelines below are intended to give you complete clarity and confidence regarding every order — from the moment you check out to the moment your package arrives at your door.

Order Processing

At starhaul Store, each order receives our immediate and careful attention. We prepare and process orders within 1–2 business days (Monday through Friday, excluding federal holidays). Orders submitted before 2:00 PM Eastern Time are typically dispatched on the same business day. As soon as your package leaves our facility, we will send you a confirmation email with a unique tracking number so you can monitor your shipment's progress in real time.

Domestic Shipping (United States)

We provide multiple shipping options within the United States to fit your timeline. Delivery windows begin once your order has been dispatched from our warehouse.

Method	Delivery Time	Cost
Standard Shipping	7–12 business days	$5.99 USD
Expedited Shipping	2–3 business days	$14.99 USD
Overnight Shipping	Next business day	$29.99 USD
Free Standard	7–12 business days	FREE

Delivery estimates are calculated in business days and may run longer during peak periods, including holidays or severe weather conditions.

International Shipping

starhaul Store is pleased to offer international shipping to Canada, the United Kingdom, Australia, and selected European Union countries. International orders generally arrive within 7–14 business days after dispatch. Please note that any import duties, customs fees, or local taxes are the recipient's responsibility and are not included in the purchase price or shipping charges.

Order Tracking

We are committed to complete transparency. A tracking number will be sent to your email as soon as your order is dispatched. If you have not received an update within 3 business days of your order confirmation, please contact our customer support team so we can assist you.

Address Changes

If you need to correct or update your shipping address, please email us with your order number within 1 hour of placing your order. Although we will make every effort to accommodate changes requested after that time, we cannot guarantee that the address can be adjusted once your order has entered processing.